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Talking with smart things

By |August 2nd, 2016|Categories: AI, innovation, robots, technology|Tags: , |

When we do business with companies, systems are becoming responsible for a growing share of the interaction. This is where ‘things’ are added to the Internet of Things. So are smart things about to start listening to us? My refrigerator alarm goes off if the door is open too long. But it has no idea if I’ve been staring into it for ages trying to figure out what groceries I need or that I didn’t close the door properly. The cliché of the connected refrigerator is that it automatically orders supplies before they run out. But who is it that stocks those items in the refrigerator? And does it keep track of my agenda, namely when I’m going on vacation or that I’m having guests over for dinner this week? The refrigerator hasn’t exactly evolved over the past few decades. It doesn’t listen to people and it understands them even less. Read More …


Follow your connected baby on your smartphone

By |July 7th, 2016|Categories: big data, cloud IT, innovation, internet of things, privacy, security, technology|Tags: , , , , |

Everything is connected: cars, houses, devices, and toys. Even though we spend nearly all day online, no one is waiting for connected humans – for example through sensors in our body. But animals and babies are paving the way: first with wearables, sensors and smart apps. Generally, gadgets are only successful in the long run if they are easy to use and clearly have added value. No one is dependent on a smartwatch, but now almost nobody can manage without a navigation app. Innovations also have a high chance of being adopted if they appeal to our fears. Fear and babies: a good combination, as babies are vulnerable. Inventors and manufacturers are doing their utmost to convince parents: without technology your child will be unnecessarily exposed to a myriad of dangers. Read More …


Aviation is faster than shipping, especially when it comes to innovation

By |July 3rd, 2016|Categories: business model innovation, innovation, technology|Tags: , , , |

Ninety percent of all our goods are transported by ship, as Rose George described two years ago in ‘Ninety Percent of Everything’, a book that provides a unique glimpse into the modern-day shipping sector. According to George, who sailed on the biggest container ship in the world for her book, the shipping sector has been largely invisible to us. Major ports rarely form part of the inhabited world and are often difficult to access. Invisible means also: no need to innovate in technology in order to reduce emissions. Read More …


Who owns my data?

By |June 27th, 2016|Categories: big data, customer experience, governance, internet of things, online business, privacy, security, technology|Tags: , , , , , , , , |

Schluss, a Dutch startup, is not exactly a company; it is a movement as well. Schluss is developing a new data solution in which the individual is in control of providing access to personal data. The concept of their ambitious plan: companies and institutions should no longer store personal data in their own systems; citizens and customers are in control over their own personal data. Read More …