Algorithms, Internet of things and PSD-2: recipe for disruption in retail

Real innovation often comes down to unexpected, new combinations from unexpected places. What are the ingredients for total disruption in the consumer market? New laws and regulations for banks, the Internet of things and artificial intelligence. Read More …

The future of outsourced contact centers

Companies are preparing for a new wave of computerization. The use of virtual reality, artificial intelligence and chatbots are at the top of the wish lists, according to a news article by Oracle. Customer interaction Read More …